Unmanaged platform
Software Services
Run the network through our CPMS platform with customer dashboard access, live charger visibility, payment processing and reporting.
Explore Software Services →Our services
Choose the support your charging network needs.
Use ElmPark EV as your software platform, hand day-to-day operation to our managed team, or work with us to design and install the complete charging system.
Three service routes
Start with the right level of support
Managed operation
Managed Systems
Let ElmPark oversee tariffs, users, monitoring, fault investigation, maintenance coordination and everyday network operation.
Explore Managed Systems →Infrastructure delivery
Design and Install
Move from survey and system design through installation, commissioning and a practical plan for future expansion.
Explore Design and Install →Software comparison
Unmanaged or managed?
Both software options use our CPMS platform and include dashboard access and payment processing. The difference is who takes care of the day-to-day operation.
| Features and services | Software Services | Managed Systems |
|---|---|---|
| CPMS platform hosting | ✓ | ✓ |
| Customer dashboard access | ✓ | ✓ |
| Live charger status dashboard | ✓ | ✓ |
| Payment processing | ✓ | ✓ |
| Usage and revenue reporting | ✓ | ✓ |
| Customer self-management | ✓ | ✓ |
| ElmPark manages tariffs and pricing | × | ✓ |
| ElmPark manages RFID cards and users | × | ✓ |
| Proactive fault monitoring by ElmPark | × | ✓ |
| ElmPark investigates charger issues | × | ✓ |
| ElmPark coordinates engineer attendance | × | ✓ |
| Day-to-day network management by ElmPark | × | ✓ |
Transaction fees: Transaction fees apply and are subject to contract.
Managed Systems covers operational management and coordination. Maintenance visits, call-outs and replacement parts are subject to agreed terms.
Not sure which route fits?
Choose control or convenience
Software Services suits teams that want to control tariffs, users, monitoring and maintenance. Managed Systems suits organisations that want ElmPark to coordinate everyday operation. Design and Install can support either route.
Also available
- Migration of compatible OCPP chargers
- Specialist BP Pulse migrations, including offline chargers
- Charger maintenance packages
- Managed SIM and connectivity packages
- Driver support through the ElmPark EV app
Simple | Fast | Electric
Tell us what you need from your charging network and we’ll help identify the right service.