Managed Systems

A charging network looked after by ElmPark.

Our managed service combines the CPMS platform with the operational oversight needed to keep users, tariffs, chargers and maintenance moving in the same direction.

ElmPark EV network operator monitoring chargers while an engineer services an ElmPark charger

Managed operation

Day-to-day responsibility, handled

ElmPark looks after the network from tariffs and user management to proactive monitoring, fault investigation and maintenance coordination.

You retain customer dashboard access and reporting while our team takes care of the operational workload.

Discuss a Managed System

Everything in Software Services, plus

  • Tariff and pricing management
  • RFID card and user management
  • Proactive fault monitoring
  • Charger issue investigation
  • Engineer attendance coordination
  • Day-to-day network management

Operational support

Connected services around the platform

01

Charger maintenance

Planned servicing, remote diagnosis and responsive engineering support can be provided under agreed maintenance terms.

02

SIM and connectivity

Managed SIM packages help keep compatible chargers connected for monitoring, payments and remote support.

03

Existing charger migration

Compatible OCPP chargers can be moved to ElmPark EV, subject to make, model, firmware and configuration.

View Migration Services →

Commercial detail

Clear scope, agreed around your estate

Transaction fees apply and are subject to contract.

Operational management and coordination form part of the managed service. Maintenance visits, call-outs and replacement parts are subject to agreed terms.

Prefer to self-manage?

Choose Software Services

Use the same core platform and dashboard while your own team manages the network.

Explore Software Services →

One team watching the whole network

Tell us where operational support would make the greatest difference.

Contact Us