Project
New City College: bp pulse charger migration
ELMPARK EV / MANAGED CPMS + MAINTENANCE
Connected charging.
Managed and maintained.
ElmPark EV onboarded the existing charge points at New City College at Ardleigh Green Campus in Essex onto ElmPark EV CPMS. The customer selected our managed service with maintenance, combining day-to-day network operation and driver support with agreed on-site maintenance and annual health checks.
THE SITE
Ardleigh Green Campus
Essex
CONNECTED CHARGERS
9 Dual F7 charge points
18 charging sockets
THE SERVICE
Managed CPMS
With maintenance
What the customer needed
The team at New City College wanted an operator to manage its charging network for Ardleigh Green Campus, with a clear route for both network support and physical maintenance.
The priority was to meet the Unsupported charge points operated by BP Pulse and to migrate on to our platform, supported by a service covering day-to-day charging operations and the agreed care of the equipment.
What ElmPark delivered
We onboarded 9 BP Pulse F7 charge points, providing 18 charging sockets, onto ElmPark EV CPMS. Access was configured for staff and visitors, reflecting the site’s agreed requirements.
ElmPark EV took on the role of charge point operator, managing access, tariffs, billing, reporting and driver support. On-site maintenance and annual health checks were included under the agreed service scope.
The service at a glance
Charging platform
ElmPark EV CPMS
Day-to-day network management
ElmPark EV
On-site maintenance
ElmPark EV
Within the agreed scope
One charging service.
Management and maintenance.
The charge points at Ardleigh Green Campus are connected to ElmPark EV CPMS, with ElmPark EV managing the network for staff and visitors. The service combines charging operations, driver support and an agreed maintenance arrangement.
“The customer now has a single point of contact for its charging network, with ElmPark EV managing day-to-day operations and driver support.”
Managed by our network team
ElmPark EV manages the charging network through its CPMS, including access, tariffs, billing, payment administration where charging is monetised, and reporting under the agreed service.
The managed service includes 24/7 driver support and business-hours client support, giving drivers and the site team a contact for charging enquiries.
Maintained under an agreed plan
The package includes on-site maintenance and annual health checks within the agreed scope, giving the customer a defined arrangement for looking after its charging equipment.
The site agreement sets out included attendance, servicing, parts and any exclusions, together with the process for arranging additional work.
Want charging management and maintenance together?
Tell us your site location, charger make and model, the number of charge points and sockets, and your maintenance requirements. We can review compatibility and discuss the managed service suited to your site.
Onboarding is subject to charger compatibility, condition, connectivity and access to the configuration needed. Network management, support, maintenance attendance and any parts cover are defined in the site agreement.