Project
BP Pangbourne: bp pulse charger migration
ELMPARK EV / MANAGED CPMS ONBOARDING
Connected charging. Managed and maintained.
ElmPark EV onboarded the existing charge points at BP offices in Pangbourne onto ElmPark EV CPMS. The customer selected our managed service, with ElmPark EV taking on day-to-day network operation, billing, reporting and driver support.
THE SITE
BP offices
Pangbourne
CONNECTED CHARGERS
16 charge points
36 charging sockets
THE SERVICE
Managed CPMS
With maintenance
What the customer needed
The team at Pangbourne wanted to connect its charge points to a platform backed by an operator that could manage the charging service for satff members.
The priority was to meet a smooth migration process from BP Pulse to Elmpark EV, while keeping day-to-day charging administration with a dedicated network team.
What ElmPark delivered
We onboarded a mixture of 16 AC and DC charge points, providing 36 charging sockets, onto ElmPark EV CPMS. Access was configured for staff members, reflecting the site’s agreed requirements.
ElmPark EV took on the role of charge point operator, managing access, tariffs, billing and reporting under the agreed service. The customer retained responsibility for arranging on-site maintenance.
The service at a glance
Charging platform
ElmPark EV CPMS
Day-to-day network management
ElmPark EV
On-site maintenance
ElmPark EV
Within the agreed scope
Connected charge points.
A dedicated operator.
The charge points at BP offices are connected to ElmPark EV CPMS, with ElmPark EV managing the network for staff members. The customer has an operator responsible for the agreed charging service and support.
”Succesfull Migration, minimum downtime, one operator for extensive knowledge of existing equipment.”
Managed by our network team
ElmPark EV manages the charging network through its CPMS, including access, tariffs, billing, payment administration where charging is monetised, and reporting under the agreed service.
The managed service includes 24/7 driver support and business-hours client support, giving drivers and the site team a contact for charging enquiries.
Maintained under an agreed plan
The package includes on-site maintenance and annual health checks within the agreed scope, giving the customer a defined arrangement for looking after its charging equipment.
The site agreement sets out included attendance, servicing, parts and any exclusions, together with the process for arranging additional work.
Want an operator to manage your charge points?
Tell us your site location, charger make and model, the number of charge points and sockets, and how drivers use the site. We can review compatibility and discuss managed CPMS onboarding.
Onboarding is subject to charger compatibility, condition, connectivity and access to the configuration needed. The managed service and support arrangements are agreed for each site. On-site maintenance is arranged separately.