ElmPark EV
Service Levels
Service Levels
Choose the right level of EV network support
From platform access to fully managed operations, ElmPark EV gives UK charge point owners a clear route to control, monitor and grow their charging network.
UK-based
Support and network operations
Compare our service levels
Platform Access
Tailored
Based on charger estate and requirements
✓
Branded platform access and user management
✓
Tariff setup, reporting and visibility
✓
Suitable for owners managing day-to-day activity
—
Migration support for compatible hardware
—
Optional add-on services as your network grows
Most Popular
Managed Network
Tailored
For active commercial charging networks
✓
Everything in Platform Access
✓
Monitoring, issue triage and operational support
✓
Payment collection and tariff administration
✓
Regular performance reviews and reporting
✓
Ideal for workplaces, hosts and mixed estates
Fully Managed
Tailored
For hands-off long-term operation
✓
Everything in Managed Network
✓
Maintenance coordination and engineering support
✓
Health checks and service planning
✓
Single partner for operations and upkeep
✓
Best for fleets, public sites and multi-location estates
What ElmPark EV can include
Each service level can be shaped around your charger estate, operating model and support needs.
Platform access
Operate your network through a branded platform with visibility across chargers, users and sessions.
Migration support
Move compatible hardware onto a better long-term operating model with practical onboarding support.
Tariff management
Set charging tariffs, manage payment flows and support commercial charging revenue goals.
Monitoring and alerts
Track charger status, identify faults faster and reduce downtime across your estate.
Maintenance support
Add engineering-led maintenance planning, health checks and issue coordination when needed.
Reporting and insight
Use operational reporting to understand usage, performance and next-step investment priorities.
Need help choosing a service level?
Tell us about your chargers, sites and support goals. We will recommend the right mix of platform access, managed services and maintenance support for your network.
UK-based support. Engineering-led delivery. Built for long-term network control.